Welcome to First Class Rides. By accessing or using this website, its services, or booking a ride, you agree to these Terms of Use. If you do not agree, please do not use our website or services.

These Terms govern your access to and use of our website, mobile interfaces, booking platform, and related services.

1. Acceptance of Terms

By using First Class Rides website, booking forms, or contacting us via WhatsApp, email, or phone, you acknowledge that you:

• Have read, understood, and agreed to these Terms
• Are legally able to enter into a binding contract
• Will comply with all applicable laws

2. Description of Services

First Class Rides provides:

• Airport, hotel, and city transfers
• Private driver services (hourly or daily)
• Excursions and day trips
• Single or multi-day tour circuits
• School, corporate, and group transport services

Services may be booked via website forms, email, WhatsApp, or phone.

3. User Eligibility

By using our services, you confirm that:

• You are at least 18 years old (or legally authorized to use these services)
• You provide accurate, complete, and up-to-date information during booking
• You are responsible for supervising any minors in your care

4. Booking, Payment, and Pricing

• All bookings are subject to availability.
• Prices are displayed in Moroccan Dirham (MAD) and are inclusive of taxes, tolls, and fuel, unless stated otherwise.
• Payment is processed through secure third-party payment providers. We do not store sensitive payment data.
• A booking is considered confirmed only after full payment or written confirmation by our team.

Cancellation & Modification Policy:

• Users may cancel or modify bookings according to the Booking & Cancellation Policy.
• Fees or restrictions may apply depending on the service type.

5. User Obligations

By using our website and services, you agree to:

• Provide truthful, accurate information
• Use the website lawfully and avoid illegal activities
• Refrain from harassing, threatening, or abusing staff or drivers
• Follow safety instructions from drivers during rides
• Take responsibility for personal belongings during transport

6. Limitation of Liability

To the fullest extent permitted by law:

• First Class Rides is not liable for damages, delays, or accidents resulting from circumstances beyond its control, including but not limited to:
  • Weather, traffic, or road conditions
  • Third-party services (hotels, attractions, payment providers)
  • User negligence or misinformation
• We do not guarantee uninterrupted access to our website. Technical failures or downtime may occur.
• Drivers are independent contractors but follow our professional and safety standards. We are not liable for minor user disputes unless caused by gross negligence of our company.

7. Intellectual Property

• All website content (text, images, logos, videos) is owned by First Class Rides or used under license.
• You may not copy, distribute, modify, or reproduce content without written permission.
• Booking confirmations and other communications are also our intellectual property.

8. Privacy & Data Protection

Use of our website and services is subject to our Privacy Policy, which describes how we collect, store, and use your personal data.
By using our services, you consent to this data collection and processing.

9. Prohibited Uses

You may not:

• Use the website to submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Use automated tools (bots) to scrape data
• Violate Moroccan law or any applicable international regulations
• Harass, defame, or harm our staff, drivers, or other users

10. Third-Party Links

Our website may link to third-party websites (hotels, travel partners, or attractions).
We are not responsible for their content or privacy practices. Use these links at your own risk.

11. Governing Law & Dispute Resolution

These Terms are governed by Moroccan law.

• Any disputes arising from these Terms or use of services must first attempt amicable resolution.
• If unresolved, disputes may be submitted to the competent courts of Morocco.

12. Changes to Terms

We reserve the right to modify these Terms at any time.

• Changes are effective immediately upon posting on the website.
• Your continued use of the website or services constitutes acceptance of the updated Terms.

13. Contact Information

For questions regarding these Terms of Use:

First Class Rides
📩 Email: Reservations@firstclassrides.ma

 📞 Phone/WhatsApp: +212 656 336 210